Effective Date: October 22, 2026
ClickStream, LLC ("we," "us," or "our") operates clickstream.com and the ClickStream platform. This policy explains how we collect, use, and protect information when you visit our website or create a ClickStream account.
Information We Collect
When you visit our site, we automatically collect:
- Device and browser information (screen size, timezone, language, platform)
- Pages visited, referral source, and landing page URL
- Campaign parameters (UTM tags, click IDs from ad platforms)
- A persistent visitor identifier stored via first-party cookie
If you contact us or join our mailing list, we collect the email address you provide. A contact request also includes the name, company, and message you enter, which we use to reply.
If you accept cookies in our banner, our identity-resolution partners may provide us with contact and profile details associated with your browser.
When you create a ClickStream account, we collect your name, email address, and phone number, and your company name if you choose to provide it. If you subscribe to a paid plan, our payment processor collects your payment details; we do not store card numbers.
How We Use Your Information
- To understand how visitors interact with our website and improve the experience
- To measure the effectiveness of marketing campaigns
- To identify visitors who accept cookies and follow up with prospective customers
- To notify you about product availability and company updates (if you opted in)
- To create and administer your account, provide support, and send service and billing messages
- To contact you about your account, your subscription, or your use of ClickStream
First-Party Cookies
We use first-party cookies to identify returning visitors across sessions. Our identity-resolution partners load only if you accept cookies in our banner; they may then set their own cookies, and we share our visitor identifier with them so a match can be linked to your visit.
Data Processing & Storage
Visitor data is processed at the edge via Cloudflare Workers and stored in Cloudflare Analytics Engine. No raw personally identifiable information is retained in analytics storage — PII is scrubbed at the edge before data is written.
Data Sharing
We do not sell or trade personal information. We share it only with the service providers listed below, who process it on our behalf, and, if you accept cookies, with our identity-resolution partners. ClickStream offers licensed third-party audience data products as part of its commercial services; data collected from clickstream.com visitors is never included in those offerings.
Service Providers and Partners
- Cloudflare, for website hosting, edge processing, content delivery, and cookieless page analytics
- PlanetScale, to host our databases
- ClickHouse, to host the analytics database we use to query and report on collected event data (added October 22, 2026)
- Confluent, to buffer and deliver incoming event data between collection and storage so traffic spikes don't cause data loss (added October 22, 2026)
- Grafana Labs, to monitor the health of our infrastructure and alert us to problems; it receives operational metrics only, not visitor data (added October 22, 2026)
- Google, to serve the fonts on this site; your browser requests them from Google, which receives your IP address
- Resend, to deliver account emails and our internal notifications about new signups and contact requests
- Stripe, to process payments and manage subscriptions
- HubSpot, to manage our customer relationships, mailing-list sign-ups, and contact requests, including contact details, messages, plan, subscription status, and payment history
- Nango, to connect the tools our customers link to ClickStream, such as their CRM (planned; not yet in use)
- Stirista, to deliver the advertising audiences our customers choose to activate (planned; not yet in use)
- Identity-resolution partners, only if you accept cookies, to help us identify visitors and add contact and profile details; they receive your IP address, the page you are viewing, and our visitor identifier, and may set their own cookies
We don't use Google Analytics. Our site analytics come from ClickStream itself and Cloudflare's cookieless page analytics.
Your Rights
You may request access to, correction of, or deletion of any personal data we hold about you.
For visitors in the EU/EEA: you have rights under GDPR including the right to access, rectify, erase, restrict processing, data portability, and object to processing.
For California residents: under CCPA, you have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
clicky@clickstream.com
